At LOTUS NUT, we respect your privacy and are fully committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and safeguard your data when you visit our website or make a purchase.
Information We Collect
When you browse our website or place an order, we may collect the following information:
- Full Name
- Phone Number
- Email Address
- Shipping & Billing Address
- Order and transaction details
We collect this information only to process orders, provide customer support and improve our services.
Use of Information
The information collected is used strictly for:
- Processing and delivering orders
- Communicating order updates
- Responding to customer queries
- Improving user experience
- Legal and accounting purposes
We do not misuse your data in any manner.
Data Security
All customer information is stored securely and accessed only by authorised personnel. Payment transactions are processed through secure and encrypted payment gateways. LOTUS NUT does not store debit/credit card details.
Sharing of Information
We do not sell, trade or rent your personal information to any third party. Information may only be shared with trusted partners such as courier companies or payment gateways for order fulfillment.
By using our website, you agree to the terms of this Privacy Policy.